Blazing-fast
Choose a high-speed internet plan that aligns with your need for speed. Smartaira communities offer a variety of high-performance Internet and Wi-Fi plans* to keep pace with your connected lifestyle. Power users will appreciate a fiber infrastructure capable of delivering symmetrical (upload and download) speeds up to 1Gbps.
- Symmetrical speeds up to 1Gbps
- Fiber-based, where available
- Perfect for connected lifestyles
* Plans vary based on available infrastructure
Unlimited Data
Unlimited Data means unlimited gaming, streaming, working, and learning. With Smartaira you don’t need to worry about data caps, overage charges, or having your bandwidth throttled due to overuse. Feel free to play, binge, video conference, and study as much as you want.
Gaming
Streaming
Working
Learning
Easy and Hassle-free
Smartaira innovations make it easy to set up and connect your devices to the internet. We have developed proprietary, hassle-free InstantON and Smartaira 360 services to instantly connect our multifamily customers to the internet at move-in.
If Smartaira is a provider in your community, you can sign-up online for Internet and DIRECTV services or call (310) 974-8776 Monday through Saturday 7am – 7pm and Sundays 8am – 5pm (PT).
- Easy to Connect, Instantly On
- Highly Reliable Network with proactive notifications
- No Contract for residents
24/7 Live Technical Support
We are here to help. Our Smart Desk agents are trained and ready to assist you with your Internet and DIRECTV services. If you are having trouble connecting, adding a new device, or remembering your password, give us a call 24 hours a day, 7 days a week. You can also reach us via online form, email, or text message during regular our extended business hours listed above.
Are you a property owner or manager?
Multifamily Internet Packages
The services available in your community may differ from the packages below. Some properties have elected to include optional components in their community package. Consult your Smartaira Community Page for details.
- High-speed Internet up to 1Gbps
- Symmetrical Speeds*
- Unlimited Data
- Public Wi-Fi in Common Areas
- Resident Account Portal
- 24/7 Live Technical Support
- A la Carte Pricing
- No Resident Contract
- Retail and Bulk Plans
- 30 Days Free (retail plans)
- Installation Required
- Government Fees billed separately
- Smart Care
- InstantOn
- Modem + Wi-Fi Router
- Plume SuperPod + HomePass
- Digital Voice
- DIRECTV*
- DIRECTV STREAM
- High-speed Internet up to 1Gbps
- Symmetrical Speeds*
- Unlimited Data
- Public Wi-Fi in Common Areas
- Resident Account Portal
- 24/7 Live Technical Support
- Private Wi-Fi in Unit
- Hardwire Ethernet Port
- Equipment Replacements
- No Charge for Onsite Service
- Resident Service Moves
- 3 Customer-Owned Devices Connected
- All-Inclusive Pricing
- No Resident Contract
- Retail and Bulk Plans
- 30 Days Free (retail plans)
- 50% Off Installation
- Government Fees included
- Smart Care included
- InstantOn
- Plume SuperPod + HomePass
- Digital Voice
- DIRECTV*
- DIRECTV STREAM
- High-speed Internet up to 1Gbps
- Symmetrical Speeds
- Unlimited Data
- Private, Community-wide Managed Wi-Fi
- Premium Resident Portal
- 24/7 Live Technical Support
- Hardwire Ethernet Port
- Equipment Replacements
- No charge for Onsite Service
- Resident Service Moves
- QR Code Device Connectivity
- Instantly On, PMS Integration
- No Modem/Router Required
- 2-Hour Guest Wi-Fi for Tours
- All-Inclusive Pricing
- No Resident Contract
- Retail and Bulk Plans
- 30 Days Free (retail plans)
- No Installation Required
- Government Fees included
- Plume SuperPod + HomePass
- Digital Voice
- DIRECTV*
- DIRECTV STREAM
* = where available
Service Options
Our internet packages are enhanced by some of the industry’s most popular brands. Take control of your home network with Plume’s adaptive mesh Wi-Fi technology and mobile app; entertain the whole family with DIRECTV shows, movies, and sports; and retain your home phone with Smartaira Digital Voice.
SuperPod + HomePass App
The Plume HomePass app allows you to easily set up and manage your new Wi-Fi network. Plug in your SuperPods and let the system go to work. HomePass recognizes all of your devices, identifies the flow of traffic, and starts to optimize your home network. The artificial-intelligence-powered app helps you manage setup with a few quick taps. Unlike other mesh network systems, Plume’s SuperPods are in constant contact with the cloud, giving you a better, smoother connection that improves with use.
Adapt
The world’s first and only self-optimizing home Wi-Fi technology delivering powerful, reliable connectivity in every room, on every device. The system automatically detects the brand and model of your connected devices, ensuring your beloved devices are given capacity to run at full potential.
Control
Personalize guest access with custom passwords, set age-appropriate content filters, manage website access, create unique profiles for the people in your household, create user groups, and even pause the internet.
Guard
Protect your home network and connected devices from hackers and cyber-criminals. Using advanced security features powered by AI, Guard helps keep your connected home safe.
Sense
Turn your connected devices into Wi-Fi-powered motion sensors for whole-home motion awareness and extra peace of mind.
DIRECTV
All your favorite live and On Demand channels in one place. Stream your favorites anytime, anywhere with our DIRECTV app. Four TV packages to choose from. Store over 200 hours of HD recordings and record up to 5 shows at once with our Genie HD DVR. The most live sports in 4K HDR, including the most NBA games in 4K. Enjoy 99% signal reliability.
- 160-350+ channels
- No equipment to buy
- No individual dishes*
- HD & 4K HDR programming
- Local channels, National & Regional sports
- HD DVR, 5 shows at once, 200 hours of storage
- Access 80,000+ shows and movies On Demand
- NFL Sunday Ticket
* Requires distribution from a centralized dish on property.
DIRECTV STREAM
All your favorite live and On Demand channels in one place. Four streaming TV packages to choose from. Each package includes: live news and sports, stream anytime, anywhere, and unlimited cloud DVR. Access DIRECTV STREAM with your own compatible streaming device, or add a DIRECTV STREAM Device to your order and unlock even more features.
- 65-140+ channels
- 65,000 On Demand titles
- Local channels, Regional sports
- Unlimited Cloud DVR Storage
- Watch at home or on the go
- No annual contract
- No hidden fees
Digital Voice
Smartaira Digital Voice is a powerful, full-featured VoIP phone service for residents interested in having a traditional landline in their homes. We also offer Digital Voice for business customers.
You’ll receive an adapter to connect a standard digital phone to the Smartaira network. The phone service (dial tone, etc.) is delivered from our data center and offers the following features:
- Long Distance & International*
- Voice Mail
- 3-Way Calling
- Telephone Relay Service
- Caller ID
- Call Waiting
- Call Forwarding
- Call Transfer
- Call Blocking
* Additional fees may apply
Customer Reviews
See what our customers are saying or leave a review of your own on Google, Yelp, or Facebook.
I am a property manager for an apartment community in Mesa Arizona. We work with George Centeno. He is always available for the office staff and our residents. He always enters our office with a smile and is happy to help! Residents appreciate his hard work!
Reanajean Williams
I switched internet service due to an increase in billing and Smartaira more than doubled my speed for less than Spectrum was charging. Installation date was set for less than a week with a 30-days free. Shantay provided great customer service, was quick, and polite.
Mario Garcia-Gillespie
Everyone on the team is sooooo helpful 🙂 Shoutout to Shirley & Nicole for always communicating and being so kind. Tech Vince is so nice and always ready to help! I appreciate him being so friendly when we interact. Miguel is so efficient/fast when he assists and is always so friendly too. Thank you for everything!!
Setareh A.
Great service and response. I had a unique set up situation transferring service from a house to an apartment. Nick at the service desk handled this with great diligence and care. Our Communication was excellent. He worked through the issues and kept in touch until we resolved. I am in the Marketing business so I know how important the customer contact is. Smartaira did a terrific job here.
George S.
Alan L.
Gaumer1508
Jon C.
Saee S.
Mary A.
Are you a property owner or developer?
Questions?
Ask us anything about your Internet, DIRECTV, or Digital Voice services.
- 24 hours per day
- 7 days per week
- Monday – Saturday 7am – 7pm (PT)
- Sunday 8am – 5pm (PT)