About Us

Delivering Smart services to the multifamily (MDU) market since the 1980s, the company rose to become the fastest-growing DIRECTV dealer in the early 2000s. By 2010, the company expanded its offerings to include Internet Services, establishing itself as a preferred Internet Service Provider (ISP) in the multifamily space. Pioneering “InstantON” services in 2016 provided residents with immediate access to the Internet at move-in, 24×7, without the need to call or schedule installation.

After decades of serving the multifamily market, Smartaira is on the cutting edge of providing hassle-free, community-wide Managed Wi-Fi and entertainment (streaming services) in bulk and retail models. These innovations are helping property owners introduce new technology-based amenities to improve net operating income and property valuations.

Smartaira works diligently to create a culture of “Service”. In an era of emerging technology, customer service can get lost in the mix. At Smartaira, we believe everyone is a “customer” and deserves respect, courtesy, and an urgent response. This means that all of the associates at Smartaira are customers of one another from the CEO to the Smart Desk agent. Our philosophy is to treat all of our clients, communities, and customers with the same sense of customer service that we live by every day.

We believe that when company associates are respected and honored for their service that they exemplify these same qualities to all of our customers. Smartaira is a values-based company and makes ALL of its decisions based on these shared values. These values are based on a customer-centric culture and environment.