Contact Us

Support

If you are a resident or community looking for support, please visit the Smartaira Support Page for our Knowledge Library and Instructions for opening a Support Ticket online. For immediate assistance, call (310) 974-8776.

Hours of Operation:

Technical Support
24 hours per day, 7 days per week

Billing and Account Support
Monday-Saturday: 7:00am – 7:00pm (Pacific Time)
Sunday: 8:00am – 5:00pm (Pacific Time)

New Service Activation

If you live in one of the communities we serve and would like to purchase Smartaira services, please complete our online Service Activation Form and a Smart Desk associate will reach out to you shortly. For immediate assistance, call (310) 974-8776.

Would you like to see the services available in your community? Visit our Find Services at Your Community search engine.

Smart Desk Hours of Operation:

New Activations
Monday-Saturday: 7:00am – 7:00pm (Pacific Time)
Sunday: 8:00am – 5:00pm (Pacific Time)

Account Management

If you are a current Smartaira internet, entertainment, or smart home client or community looking to speak with your Account Executive, please visit the Ask Account Management page to ask a question or request an appointment. For immediate assistance, call (310) 974-8776.

Business Development

If you are a property owner or manager interested in Smartaira internet, entertainment, or smart home solutions for your property, please visit the Ask Business Development page to ask a question or request an appointment. For immediate assistance, call (310) 974-8776.

Vendor Relations

If you are a vendor, carrier, or partner interested in doing business with Smartaira, please visit the Ask Vendor Relations page to ask a question or request an appointment.